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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Albuquerque?

An alarm system is intended to safeguard your family. But what occurs if your home security alarms go off in Albuquerque? What actions should you take to ensure you and your family are secure?

The most important first step is to avoid panicking. You should understand that your around-the-clock monitoring specialists are always standing by to assist. Then follow these steps to be prepared for any urgent situation.

Our Dedicated Representatives Are There For You

A 24-7 monitoring specialist is instantly notified whenever your Albuquerque home security alarms go off. When a representative is notified, they will reach out to you without delay to ascertain what set off the security system. Your protection devices may activate due to a range of emergencies, including:

  • Criminal activity

  • Fire

  • Flood

  • Alarm tripped by accident

In circumstances where your system was set off by accident—like forgetting that the motion sensors are switched on when you open a window— a monitoring specialist will call to ask if you need help. Provide your proper code, and they'll turn off the alarm.

In the event there is a legitimate crisis, your representative will dispatch first responders, including law enforcement, firefighters, and medical professionals, to your property. They will even act as a contact point when you are not on site. Your dedicated monitoring staff can also inform authorities which component was set off, giving them a forewarning for a potentially hazardous environment. The monitoring expert will remain on the phone with you to keep you in control and let you know what to do next.

Steps to Take if Your Alarm Goes Off In Albuquerque

Being awoken in the dead of night to a security warning blaring is incredibly scary—particularly if you aren’t clear as to why it’s going off. The smartest thing you should do is keep yourself in control and proceed with the following:

  • Before anything else, get somewhere safe. Gather all members of your family including pets as quickly as possible and get into a secure room in the house or exit as quickly as possible. It's a common tendency to confront the emergency in your home, but this is not the best course of action. Alternatively, focus on attempting to keep yourself and your family safe and let the professionals deal with the issue.

  • As a second step, take advantage of your mobile security application to stay in touch with your monitoring staff. They'll notify authorities who will be en route to your residence in a flash.

  • Lastly, keep in constant communication with your monitoring agent and first responders. You can get patched through, so all parties are speaking on the same line. On the other hand, if it’s not possible to get a direct call to authorities, you can still receive notifications via text. Even if your dealing with a false alarm, it's smart to maintain communications with all teams so you know what to do should a legitimate crisis happen.

Get Protection For Any Emergency in Albuquerque with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are well defended. With 24/7 monitoring, smart locking systems, and entry-point sensors, your residence will remain the secured refuge it's supposed to be. Design the perfect home security package by completing the following form or call (505) 317-6311 to take the first step toward a secure property.